Legal notice and operator information

1. Website operator

Operator: Association GAMSOL.

Postal address: Postfach 8008 Zurich, Switzerland.

Operational, support, privacy and legal communications should be submitted through the designated contact route so they can be logged, authenticated and routed to the appropriate workflow. This is the electronic contact channel designated by the operator for website communications.

2. Services offered

GamClaim.org offers free information resources and paid online services including personalised gambling-dispute reports, paid report consultations, account tools, contact support, operational data workflows and related digital services.

The website is not a law firm, claims-management company, gambling treatment provider, financial adviser, debt adviser, payment institution, medical provider, therapy provider, crisis provider or emergency service. The services are practical information and decision-support services only.

3. Swiss e-commerce information

The user selects a product, chooses currency where applicable, enters an email address, accepts the terms, privacy policy and disclaimer, reviews payment details in Stripe and confirms payment. Stripe then returns the user to GamClaim.org for post-payment setup where required.

Before payment, users can detect and correct input errors by returning to the relevant service page or Stripe checkout step. Order confirmation and secure account access are sent electronically. Prices are shown before payment and include the selected currency.

4. Third-party systems and partner activity

GamClaim.org uses third-party systems for hosting, payments, email, analytics, AI assistance, operational records, security, support, affiliate attribution and product improvement. Those systems may operate under their own terms, eligibility rules and privacy controls.

GamClaim.org may work with affiliates, referral partners, research partners and commercial partners, including gambling-blocking or harm-reduction providers, where permitted by the terms and privacy policy.

5. Copyright, trade marks and references

Unless stated otherwise, website content, report structures, copy, prompts, workflows, templates, service names, graphics, code and operational materials are owned by or licensed to Association GAMSOL. Unauthorised copying, scraping, republication, resale, reverse engineering or competitive use is prohibited.

Third-party names, trade marks, operator names and logos belong to their respective owners. References to third parties are descriptive only and do not imply endorsement, partnership or approval unless expressly stated.

6. Governing law and jurisdiction

Unless mandatory law provides otherwise, the website, contracts and non-contractual obligations are governed by Swiss substantive law. The ordinary place of jurisdiction is Zurich, Switzerland. Mandatory consumer forums remain unaffected where they cannot legally be excluded.