1. No professional advice
GamClaim.org does not provide legal advice, claims management, litigation representation, regulated financial advice, debt advice, medical advice, therapy, gambling treatment, crisis intervention or emergency support. No report, article, consultation, support reply, upload instruction or generated text should be treated as professional advice.
Users should seek suitably qualified professional support where their situation requires it, including legal advice, debt advice, medical care, mental-health support, gambling-harm support, emergency help or advice from a relevant regulator, bank, ombudsman, authority or court.
2. No guarantee of recovery or outcome
Personalised reports, free resources, articles and consultations do not guarantee recovery of money, settlement, complaint success, chargeback success, regulatory action, cessation from gambling or any particular third-party response.
Operators, banks, ADR bodies, regulators, courts and other third parties make their own decisions. Time limits, evidence gaps, prior wording, account history, jurisdiction, consumer status, operator terms and procedural rules can materially affect outcomes.
Past operator behaviour, settlement patterns, user outcomes, case data, partner data, affiliate data, examples, templates or internal analysis must not be treated as a promise, prediction or representation of future results.
3. User responsibility and deadlines
Users remain responsible for deciding whether to use any information, file a complaint, send wording, upload evidence, contact an operator, contact a bank, seek advice, accept a settlement, start proceedings or continue using any third-party service.
Users are responsible for checking deadlines, limitation periods, procedural rules, evidence requirements, forum requirements, jurisdiction, consumer rights and professional-advice needs. GamClaim.org does not monitor every deadline or preserve every possible legal route.
4. AI, extraction and operator-intelligence limitations
AI-assisted extraction, classification, drafting, translation, summarisation and support drafts can be wrong, incomplete, biased, outdated or unsuitable. Outputs should be reviewed carefully before use.
Operator intelligence is internal practical knowledge built from structured data and experience. It can help frame analysis, but it is not a promise that an operator, bank, regulator, ADR body, court or other third party will behave the same way in a new case.
5. Third-party and partner limitations
GamClaim.org may refer to or integrate with third-party services, affiliate partners, payment providers, communications providers, analytics providers, AI providers, hosting providers, security providers or harm-reduction providers. GamClaim.org is not responsible for third-party decisions, outages, pricing, eligibility rules, policy enforcement, data practices or service availability except where mandatory law says otherwise.
Any anonymised, aggregated or de-identified information used for partner reporting, affiliate attribution, payment calculations, research, benchmarking or product improvement is not a statement about any identifiable user unless GamClaim.org expressly says otherwise.
6. Gambling harm and urgent support
GamClaim.org is not a crisis, treatment, monitoring or emergency service. If a user is at immediate risk of harm, cannot control gambling, is unsafe, is in financial crisis or needs urgent support, they should contact appropriate emergency, medical, mental-health, debt, legal or gambling-harm services in their jurisdiction.
Information on GamClaim.org may discuss gambling losses, disputes, complaints and financial harm. Users who may be triggered by that material should stop using the site and seek appropriate support.
7. Liability limits
Nothing in this disclaimer excludes or limits liability for unlawful intent or gross negligence where such exclusion is void under Swiss law, or any mandatory consumer right that cannot legally be excluded.
To the maximum extent permitted by applicable Swiss law, GamClaim.org and Association GAMSOL exclude liability for ordinary negligence, auxiliary persons, reliance on information, unsupported assumptions, incomplete data, user omissions, third-party decisions, lost chances, rejected complaints, gambling losses, payment disputes, account restrictions, delays, AI errors and consequential loss.
8. Questions about these limitations
Questions about this disclaimer or the appropriate route for a support request should be submitted through the designated contact route.
