Effective Date: 26 May 2025
1. Scope and Applicability
These Terms and Conditions (“Terms”) govern the use of the website GamClaim.org (the “Website”) and all associated services, including but not limited to eBook sales, consultation bookings, expert reports, and customer support (the “Services”) provided by Association GAMSOL, a non-profit association established under Swiss law with address at Postfach 8001 Zürich (the “Provider”).
By accessing or using the Website or Services, you (“User”) agree to be bound by these Terms. If you do not accept these Terms, you must refrain from using the Website or any Services offered.
2. Legal Capacity
The Services are intended for individuals who are at least 18 years of age and have the legal capacity to enter into binding agreements under Swiss law. By using the Website, you represent and warrant that you meet these requirements.
3. Description of Services
The Provider offers informational content, including digital products such as eBooks, and value-added services such as:
- Telephone consultations
- Expert psychiatric reports
- Email support and customer service
These Services are designed to assist individuals in understanding or advancing complaints or claims related to gambling losses. However, they do not constitute legal, medical, or financial advice, unless explicitly stated and provided by a licensed professional.
4. No Legal Advice
Unless otherwise expressly stated, the content provided through this Website is not legal advice. The Provider is not a law firm and does not act as a legal representative. Users are encouraged to seek independent legal counsel where required.
5. Intellectual Property
All content on the Website, including but not limited to texts, images, software, logos, and trademarks, is the intellectual property of the Provider or licensed third parties and is protected under Swiss and international copyright laws. Any reproduction, redistribution, or commercial use without prior written consent is strictly prohibited.
6. Payments and Pricing
Prices for paid Services are listed in Swiss Francs (CHF) or British Pounds (GBP), inclusive of all applicable taxes unless otherwise stated. Payments are processed through a secure third-party provider (Squareup Europe Ltd). All purchases are final unless otherwise stated in writing.
7. Refunds and Cancellations
Refunds are granted in accordance with the cancellation or refund policy published on the Website or communicated at the time of purchase. For digital goods (eBooks), no right of revocation shall apply once the file has been downloaded or accessed, in accordance with Article 40f(3)(b) of the Swiss Code of Obligations.
8. Data Protection
Personal data is processed in accordance with the Swiss Federal Act on Data Protection (FADP). Details of data collection, processing, and storage are outlined in our Privacy Policy, which forms an integral part of these Terms.
9. Liability and Warranty
To the fullest extent permitted by Swiss law, the Provider excludes all liability for damages arising from or related to the use or unavailability of the Website or the Services. This exclusion includes direct, indirect, consequential, and incidental damages.
The Provider does not guarantee that the information provided is complete, accurate, or up to date. Users rely on the content at their own risk.
10. Third-Party Links and Services
The Website may contain links to third-party websites or services. The Provider has no control over and accepts no responsibility for the content, privacy practices, or legal compliance of those external websites.
11. Modifications to Terms
The Provider reserves the right to modify these Terms at any time. Changes will be notified on the Website or by email. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Switzerland, excluding its conflict of law rules. The exclusive place of jurisdiction for any dispute arising out of or in connection with these Terms shall be the courts of the canton of Zürich, unless mandatory provisions of Swiss consumer protection law provide otherwise.
13. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. Contact
If you have any questions or concerns about these Terms, please open a support ticket.