Did Spreadex’s Failings Affect You?
If you have experienced significant gambling losses, anxiety, addiction relapse, or data misuse while using Spreadex, you could have grounds for a legal claim.
On 15 May 2025, the UK Gambling Commission issued a £2,022,000 fine to Spreadex Limited for serious anti-money laundering (AML) failures and poor social responsibility controls. This followed an earlier enforcement action in 2022, marking a pattern of neglect that may have contributed to harm for customers.
What the Regulator Found
✅ AML Shortcomings
- Spreadex allowed repeated large deposits without verifying the source of funds, including one customer who deposited around £64,000, losing £50,000 in one month.
- Their risk assessment approach relied too heavily on customer self-reporting and failed to factor in product, payment, or geographic risks.
☢️ Social Responsibility Failings
- When customers hit daily deposit limits multiple times, interventions were limited to generic pop-ups, with no human follow-up.
- The Commission required a third-party audit and imposed new supervisory obligations.
This is Spreadex’s second enforcement action within three years, highlighting recurring systemic weaknesses
Could You Have a Claim Against Spreadex?
If you experienced any of the following, you may have a valid claim:
- Large unexplained losses without adequate affordability or harm checks
- Psychiatric harm, such as addiction, anxiety, depression, or stress
- Data misuse, including profiling or targeted marketing during vulnerable periods
These issues may support claims under:
- Negligence law, for breaching duty of care
- GDPR, for unlawful processing or profiling
- Contractual or licence-related breaches, given Spreadex’s regulatory failings
What Compensation Could Be Available?
Potential awards may include:
- Reimbursement of gambling losses directly linked to responsible gambling failures
- General damages for psychiatric and emotional injury
- Special damages, covering therapy, medical treatment, or lost income
- Data protection damages for misuse of personal information
Group claims often spread legal costs, making this route accessible even for smaller losses.
Why Spreading the Word on Spreadex Isn’t Enough
Internal complaints to Spreadex usually result only in account suspensions or generic apologies. Ad hoc resolutions won’t cover mental health implications or compensation for data misuse. The Commission’s fines confirm systemic failure—but don’t offer redress to individuals. Civil action is the method to secure real compensation.
How GamClaim.org Helps You Navigate Complex Claims
At GamClaim.org, we support claimants in building persuasive cases where others fall short:
- We work with top-tier solicitors specialising in gambling-related harm and GDPR
- We structure group actions, reducing costs and increasing leverage
- We ensure every claim is given due attention, regardless of value
- We frame claims combining personal injury, data protection, and licence breaches
This comprehensive approach helps maximise potential outcomes for harmed individuals.
Want to Take Action Yourself?
If you want total control of your claim and retain full compensation, our self-help guide is ideal:
📘 How to Claim Back Gambling Losses: A Guide for UK Players
What’s inside:
- GDPR and complaint templates
- Pre-action letter drafts for serious claims
- Evidence gathering strategies
- Examples driven by recent Spreadex failings
Next Steps for You
If you’ve been harmed by unchecked gambling losses, emotional distress, or data misuse at Spreadex, you may have a strong legal case.
✅ Use our Claims Checker to assess your eligibility
📘 Or use our eBook guide and start preparing your claim independently